The online English conversation service"eigox'' (hereinafter referred to as "the service") and its operating company, "Simpson Co., Ltd.'' (hereinafter referred to as the "company"), puts its best effort forth and pays the utmost attention to the protection and rigorous management of personal information of tutors.
What is personal information?
This refers to personal information used to identify an individual such as name, gender and email address that tutors register when using this service.
About collection of personal information
We do not collect tutors' personal information without their permission or in an unjust manner.
About providing personal information to students
This service prohibits the provision and exchange of personal information between students and tutors, both during and outside of lessons. Please note that in the unlikely event that any trouble occurs as a result of these actions, our company will not be held responsible.
(Note) Regarding information disclosed to students
Please note that in this service, for the purpose of facilitating and providing a means of communication, only basic information about the instructor (first name, gender, nationality, country of residence, etc.) and voluntarily registered information (Teams invitation link, nickname, occupation, hobbies/interests, etc.) will be disclosed to students and visitors to this website. (Phone numbers and email addresses will not be disclosed.)
Regarding use of personal information
Information provided by tutors will not be used for any other purpose than for providing this service and as a means of communication.
About management of personal information
We will carefully manage any and all personal information provided by tutors and will take necessary and appropriate measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal information.
Regarding disclosure of personal information to third parties
Our company will not disclose personal information to third parties without the tutor's prior consent. However, the following cases are excluded from this.
- If the consent of the tutor is obtained
- When disclosure is legally required based on legitimate reasons
- When taking necessary measures, including legal action, in response to a tutor's violation of the Terms of Use
- When providing information in a format in which it is impossible to identify individuals
- When it is necessary to have an external company develop and maintain the operating system for this service, and a confidentiality agreement has been concluded with the company to ensure that the tutor's personal information is appropriately protected and managed
Changes to privacy policy
Our company holds the right to change this privacy policy ,without prior consent, by posting it on this website.
About encrypted communication of personal information
This website uses SSL encrypted communication in order for tutors to safely input and send personal information. This encrypts the transmitted data and prevents the tutor's personal information from being obtained by a third party.
Inquiries regarding personal information
For inquiries regarding personal information, please contact tutor support. We will respond appropriately after verifying your identity.
Enacted: July 1, 2012