Privacy Policy（tutor）Privacy policy for tutors

The online English conversation service"eigox'' (hereinafter referred to as "the service") and its operating company, "Simpson Co., Ltd.'' (hereinafter referred to as the "company"), puts its best effort forth and pays the utmost attention to the protection and rigorous management of personal information of tutors.

What is personal information?

This refers to personal information used to identify an individual such as name, gender, email address, and Skype name that tutors register when using this service.

About collection of personal information

We do not collect tutors' personal information without their permission or in an unjust manner.

About providing personal information to students

This service prohibits the provision and exchange of personal information between students and tutors, both during and outside of lessons. Please note that in the unlikely event that any trouble occurs as a result of these actions, our company will not be held responsible.

Note 1) Regarding information disclosed to students
This service provides tutors’ basic information (first name, Skype name, gender, nationality, country of residence, etc.) and optionally provided information for the purpose of facilitating communication. Please note that only registered information (nickname, occupation, hobbies/interests, etc.) will be disclosed to the students and visitors to this website. (Your phone number and email address will not be disclosed.)

Note 2) Regarding Skype profile information
If the tutor has registered their personal information on their Skype profile (e.g. name, phone number, address, photo, date of birth, etc.), students will be able to access that information. In order to prevent trouble from occurring, we recommend that you do not register your personal information on your Skype profile. (Please note that our company will not be held liable for any trouble that occurs.)

Regarding use of personal information

Information provided by tutors will not be used for any other purpose than for providing this service and as a means of communication.

About management of personal information

We will carefully manage any and all personal information provided by tutors and will take necessary and appropriate measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal information.

Regarding disclosure of personal information to third parties

Our company will not disclose personal information to third parties without the tutor's prior consent. However, the following cases are excluded from this.

If the consent of the tutor is obtained
When disclosure is legally required based on legitimate reasons
When taking necessary measures, including legal action, in response to a tutor's violation of the Terms of Use
When providing information in a format in which it is impossible to identify individuals
When it is necessary to have an external company develop and maintain the operating system for this service, and a confidentiality agreement has been concluded with the company to ensure that the tutor's personal information is appropriately protected and managed

Changes to privacy policy

Our company holds the right to change this privacy policy ,without prior consent, by posting it on this website.

About encrypted communication of personal information

This website uses SSL encrypted communication in order for tutors to safely input and send personal information. This encrypts the transmitted data and prevents the tutor's personal information from being obtained by a third party.